Isopress – Terms & Conditions & Privacy Policy

Last updated: November 2025

By using our website or purchasing our products, you agree to the Terms & Conditions and Privacy Policy outlined below. Please read them carefully before proceeding.

Definitions

“You/Your” means you, the user of this web site.
“We/Us/Our” means Cold on Tight who provide this web site.

Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, or restrict the use of, the site by others. You are responsible for keeping your account and payment information secure.

Product Information

We aim to keep all product descriptions, images, and other information accurate and current. However, we cannot guarantee that all details are error-free. If your product differs significantly from its description, contact us so we can help resolve the issue.

Health & Safety Disclaimer

Cold on Tight is not a medical or health professional. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

We strongly recommend that all customers:

• Consult a qualified health practitioner before using our products — especially if you have existing health concerns, are pregnant, breastfeeding, or unsure whether the product is suitable.
• Follow all usage instructions provided with the product.

You are solely responsible for safe use of our products. Misuse is at your own risk.

Pricing & Payment

All prices are in New Zealand dollars (NZD) and include GST unless otherwise stated. Prices may change without notice. By purchasing, you authorise us to charge your chosen payment method for the full order amount.

Shipping & Delivery

We ship within New Zealand. Estimated delivery times are listed on our Shipping page, but delays can occur due to factors beyond our control. We will do our best to keep you updated.

Intellectual Property

All content on our website — including images, text, graphics, logos, videos, and digital downloads — is owned by Cold on Tight Limited or our content suppliers. You may not copy, share, or use any content without prior written permission.

Changes to Terms

We may update these Terms & Conditions from time to time. Updates take effect when posted on our website. Please check this page periodically.

Privacy Policy

What Information Will Be Requested? How Will it Be Used?

The kinds of personal information we do collect are generally optional, but if you choose not to provide personal information to us, we may not be able to provide you with the product or service you require. There are some situations where we are required to collect information by law and, if this is the case, then we will take reasonable steps to inform you of the law that imposes this requirement.

We may also collect aggregate data based upon site usage. These data allow us to assess the popularity of certain areas of the network and raise the level of web site performance that we provide for You.

We will not keep your personal information longer than is required for the purposes for which the information may be lawfully used.

We may however exchange information with Our other entities and with Our service providers including our print service providers, call centres and mail houses, advertising agencies, accountants, auditors and lawyers, credit reporting and collection agencies, and providers of payment, data processing, data analysis, information broking, research, investigation, website and technology services.

Cookies

We operate websites which may utilise ‘cookies’ to collect personal information. A cookie is a small file that is stored on your hard disk by a website. Cookies contain information that is readable by the website that issued the cookie to you. Cookies cannot execute programs or access other information on your computer. Your web browser can be configured to reject cookies issued by our websites, but if you do so, some functionality that we provide on our websites may become unavailable as a result.

We use third-party cookies and other technologies for marketing and to gather website analytics. This includes; Remarketing and email tracking, Impression reporting, and Demographics & interest reporting. For information on opting out of being tracked by Google Analytics please visit this page.

 Summary

We take privacy seriously and Our collection of User Information and site usage data is part of Our aim to provide the best online network. These data will enable us to improve the site and the level of service offered.

If you have any queries about this privacy statement, please contact us on our contact page.

Contact Us

For any questions, privacy requests, or complaints, please contact:
hello@isopress.co.nz