Last updated: November 2025

By using our website or purchasing our products, you agree to the Terms & Conditions and Privacy Policy outlined below. Please read them carefully before proceeding.

Definitions

“You/Your” means you, the user of this web site.
“We/Us/Our” means Isopress who provide this web site.

Use of Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, or restrict the use of, the site by others. You are responsible for keeping your account and payment information secure.

Product Information

We aim to keep all product descriptions, images, and other information accurate and current. However, we cannot guarantee that all details are error-free. If your product differs significantly from its description, contact us so we can help resolve the issue.

Health & Safety Disclaimer

Cold on Tight is not a medical or health professional. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

We strongly recommend that all customers:

• Consult a qualified health practitioner before using our products — especially if you have existing health concerns, are pregnant, breastfeeding, or unsure whether the product is suitable.
• Follow all usage instructions provided with the product.

You are solely responsible for safe use of our products. Misuse is at your own risk.

Pricing & Payment

All prices are in New Zealand dollars (NZD) and include GST unless otherwise stated. Prices may change without notice. By purchasing, you authorise us to charge your chosen payment method for the full order amount.

Shipping & Delivery

We ship within New Zealand. Estimated delivery times are listed on our Shipping page, but delays can occur due to factors beyond our control. We will do our best to keep you updated.

Intellectual Property

All content on our website — including images, text, graphics, logos, videos, and digital downloads — is owned by Cold on Tight Limited or our content suppliers. You may not copy, share, or use any content without prior written permission.

Changes to Terms

We may update these Terms & Conditions from time to time. Updates take effect when posted on our website. Please check this page periodically.

Contact Us

For any questions, privacy requests, or complaints, please contact:
hello@isopress.co.nz